At KASULUTO, we are committed to delivering your favorite anime t-shirts quickly and safely. Please review our shipping policy below to understand how we process and deliver your orders.
1. Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has been shipped, including tracking details.
2. Shipping Options & Delivery Times
We offer both standard and express shipping services:
Shipping Method | Estimated Delivery Time |
---|---|
Standard Shipping | 7–14 business days |
Express Shipping | 3–5 business days |
Note: Delivery times may vary depending on your location and unforeseen circumstances (e.g., customs delays, strikes, etc.).
3. Domestic & International Shipping
We ship across India and to international destinations.
International shipping costs and delivery times will be calculated at checkout based on the destination.
4. Tracking Your Order
Once shipped, you’ll receive a tracking number via email.
Use the tracking number to monitor the delivery status through the courier’s website.
5. Customs, Duties & Taxes
For international orders, customs fees or import duties may apply.
These fees are not included in your order total and are the responsibility of the customer.
6. Shipping Issues
If your order is delayed, lost, or arrives damaged, please contact us at info@kasuluto.com.
We will assist in resolving any shipping-related issues promptly.
7. Change of Shipping Address
To change your shipping address, contact us within 12 hours of placing the order.
We cannot guarantee changes after this period as the order may have already been processed.